1. Eligibility and Use of the Website
By using this Website, you represent that you are at least the age of majority in your state or province of residence, or that you have the necessary consent of a parent or legal guardian.
You agree to use our Website only for lawful purposes and in accordance with these Terms. You may not use the Website in any manner that violates applicable laws or regulations, infringes upon the rights of others, interferes with the operation of the Website, or attempts to compromise its security.
We reserve the right to restrict or terminate access to the Website for users who violate these Terms or engage in fraudulent, abusive, or unlawful activity, subject to applicable law.
2. Products and Product Descriptions
We make reasonable efforts to display our products, colors, designs, descriptions, and other product information as accurately as possible.
However, we cannot guarantee that the colors, appearance, or details displayed on your device will exactly match the actual product. Product images are provided for illustrative purposes, and minor variations may occur.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice, subject to applicable law and any obligations arising from an existing order.
All products are subject to availability.
3. Pricing, Promotions, and Errors
Prices are displayed in U.S. dollars unless otherwise stated. Applicable taxes, shipping charges, and other disclosed fees may be added at checkout.
We reserve the right to change product prices, discounts, promotional offers, and availability at any time, subject to applicable law.
Despite our efforts to maintain accurate Website information, errors may occasionally occur in product descriptions, prices, promotions, shipping charges, or availability.
If an error affects an order, we reserve the right to take reasonable corrective action as permitted by law. If a correction materially affects your order, we will provide appropriate notice and, where required, an opportunity to cancel the affected order before proceeding.
Promotional offers may be subject to additional terms, expiration dates, product exclusions, or other restrictions. Offers may not be combined unless expressly stated.
4. Orders and Order Acceptance
Submitting an order through our Website constitutes an offer to purchase the selected products under these Terms.
An order confirmation email acknowledges that we received your order but does not necessarily constitute final acceptance of the order.
We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, pricing or inventory errors, suspected resale or purchasing abuse, or other legitimate business reasons, subject to applicable law.
If payment has been collected for an order that we cancel, we will arrange an appropriate refund to the original payment method where required.
Please ensure that your shipping address, billing information, email address, and other order details are accurate before completing checkout. We cannot guarantee that changes can be made after an order has entered processing or shipment.
5. Payments and Billing
By submitting an order, you represent that you are authorized to use the payment method provided and authorize the applicable payment provider to process the transaction.
You agree to provide accurate and complete billing information and to promptly update your account information when necessary.
We use third-party payment processors to facilitate transactions. Payment processing may be subject to the separate terms and privacy practices of those providers.
We do not knowingly accept fraudulent transactions or unauthorized payment activity. Orders may be delayed, reviewed, or canceled when necessary to investigate suspected payment fraud or comply with applicable law.
6. Shipping and Delivery
Shipping methods, charges, estimated delivery times, and applicable restrictions will be presented where available during checkout or in our published shipping policies.
Delivery dates and shipping estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to carrier operations, weather, holidays, incorrect addresses, or circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address. Additional costs resulting from incorrect or incomplete shipping information may be the customer's responsibility where permitted by law.
If your order is missing, delayed, damaged, or delivered incorrectly, please contact us promptly at contact@tacticalprosupply.com with your order number and relevant details.
Our Shipping Policy, as published on the Website, provides additional information regarding shipping and delivery.
Nothing in these Terms excludes any rights or remedies that applicable law provides concerning undelivered, lost, or damaged goods.
7. Returns, Exchanges, and Defective Products
Returns, exchanges, and requests concerning defective or incorrect merchandise are governed by our published Returns & Exchanges Policy.
Customers should review that policy before placing an order, including the applicable request deadlines, product condition requirements, documentation requirements, and return authorization procedures.
Please contact contact@tacticalprosupply.com before sending merchandise back to us. Do not send a return without following the instructions provided by our customer service team.
Approved returns or exchanges must comply with the applicable policy and any return instructions provided by our team.
Nothing in these Terms limits any non-waivable consumer rights or remedies available under applicable law.
8. Accounts and Account Security
Certain Website features may allow you to create a customer account.
You are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account, except where applicable law provides otherwise.
You agree to provide accurate information when creating or updating an account and to notify us promptly if you suspect unauthorized access.
We reserve the right to suspend or terminate accounts that are used for fraudulent, abusive, unlawful, or otherwise prohibited activity, subject to applicable law.
9. Intellectual Property
All content on this Website, including text, photographs, graphics, logos, product designs, artwork, videos, page layouts, and other materials, is owned by Tactical Pro Supply, LLC or its respective licensors and is protected by applicable intellectual property laws.
You may access and use Website content for personal, noncommercial shopping purposes.
You may not reproduce, distribute, modify, republish, sell, commercially exploit, or create derivative works from our content without prior written permission, except where permitted by applicable law.
Nothing in these Terms grants you ownership of or a license to our trademarks, logos, designs, or other intellectual property beyond the limited right to use the Website as intended.
10. Prohibited Activities
You agree not to:
- Use the Website for any unlawful, fraudulent, deceptive, or unauthorized purpose.
- Interfere with the Website's functionality, security, or availability.
- Attempt to gain unauthorized access to accounts, systems, servers, or databases.
- Introduce malicious code, viruses, or other harmful technology.
- Use automated systems to scrape, copy, or extract Website content in violation of applicable law or our legitimate rights.
- Misrepresent your identity or provide false payment, shipping, or account information.
- Infringe upon our intellectual property rights or the rights of other individuals or businesses.
We may investigate suspected violations and take appropriate action, including restricting access, canceling affected orders, or pursuing available legal remedies.
11. Third-Party Services and Links
Our Website may contain links to third-party websites, applications, payment processors, social media platforms, or other services.
These services are operated independently and may be governed by their own terms and privacy policies.
We do not control third-party websites and are not responsible for their content, availability, security, or practices, except to the extent required by applicable law.
The inclusion of a third-party link does not necessarily constitute an endorsement of that third party or its products or services.
12. Customer Communications and SMS Terms
When you provide your contact information, we may use it to communicate with you about your orders, account, customer service inquiries, and other matters related to your transactions, in accordance with our Privacy Policy and applicable law.
Where we offer promotional emails or text messages, marketing communications will be sent in accordance with applicable consent requirements.
Text message marketing consent is not a condition of purchasing any product or service.
If you separately opt in to receive marketing text messages, message frequency will be as disclosed at the time of consent. Message and data rates may apply.
You may opt out of marketing text messages by replying STOP to a marketing message. For assistance, reply HELP where supported or contact contact@tacticalprosupply.com.
Opting out of marketing messages does not necessarily prevent transactional communications that are necessary to fulfill an order or provide an account service, to the extent permitted by law.
Please review our Privacy Policy for further information about how we collect, use, and disclose personal information.
13. Reviews, Feedback, and Submissions
If you submit a product review, suggestion, testimonial, photograph, comment, or other content to us, you represent that you have the necessary rights and permissions to submit that content.
You agree not to submit content that is unlawful, misleading, defamatory, fraudulent, infringing, abusive, or otherwise inappropriate.
To the extent permitted by applicable law, you grant Tactical Pro Supply a nonexclusive, worldwide, royalty-free license to use, reproduce, display, and distribute content you voluntarily submit for purposes related to our business, including displaying reviews or promoting our products.
This license does not transfer ownership of your content to us. We will not use submitted content in a manner that violates applicable privacy or consumer protection laws.
We reserve the right to moderate or remove submitted content where appropriate.
14. Privacy and Personal Information
Your use of our Website is also subject to our Privacy Policy, which describes how we collect, use, disclose, and protect personal information.
We may use service providers to support Website operations, process payments, fulfill orders, provide customer service, analyze Website performance, and deliver communications.
By using the Website, you acknowledge that information may be processed as described in our Privacy Policy and as otherwise permitted by applicable law.
Please review our Privacy Policy for complete details regarding our data practices and any applicable privacy choices.
15. Disclaimers
To the extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
We make no warranties concerning uninterrupted Website availability, error-free operation, or the accuracy or completeness of all Website content.
To the extent permitted by law, we disclaim implied warranties that may otherwise apply to the Website, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement.
These disclaimers do not exclude express product warranties we provide or any warranties, consumer guarantees, or other rights that cannot lawfully be excluded or limited.
16. Limitation of Liability
To the fullest extent permitted by applicable law, Tactical Pro Supply, LLC and its owners, officers, employees, affiliates, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to your use of the Website or a purchase made through it.
This limitation applies to claims involving, where permitted by law, loss of profits, loss of data, business interruption, or other indirect losses, even if the possibility of such damages was known.
To the fullest extent permitted by applicable law, our total liability for claims arising out of a particular order will not exceed the amount you paid to us for the product or products giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including any applicable statutory consumer rights or liability for fraud, willful misconduct, or other matters for which limitation is prohibited by law.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Tactical Pro Supply, LLC and its owners, officers, employees, and affiliates from third-party claims, liabilities, losses, and reasonable expenses arising directly from your unlawful use of the Website, your material violation of these Terms, or your infringement of another party's rights.
This provision does not require you to indemnify us for our own unlawful conduct or for any matter for which indemnification cannot lawfully be required.
18. Force Majeure
We will not be responsible for delays or failures to perform obligations to the extent caused by events beyond our reasonable control, including natural disasters, severe weather, fires, labor disruptions, public emergencies, transportation interruptions, carrier delays, governmental actions, or failures of third-party infrastructure.
This provision does not eliminate any obligations or remedies that applicable law requires us to honor.
19. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, Website, products, services, or applicable legal requirements.
When changes are made, we will post the updated Terms on this page and revise the “Last Updated” date.
Unless otherwise stated or required by law, updated Terms will apply from the date they become effective and will not retroactively alter rights that cannot lawfully be changed.
Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
20. Governing Law and Disputes
These Terms will be governed by the laws of the State of New York, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
Any dispute arising from these Terms or your use of the Website will be handled by a court of competent jurisdiction, subject to applicable law and any mandatory rights or procedures available to consumers.
Nothing in this section limits any rights you may have under applicable consumer protection laws.
21. Severability and Entire Agreement
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
Any invalid or unenforceable provision will be interpreted or limited to the minimum extent necessary to make it enforceable where legally permitted.
These Terms, together with the applicable policies referenced herein, constitute the agreement governing your use of the Website, except where a separate written agreement or mandatory legal requirement provides otherwise.
Our failure to enforce a provision does not constitute a waiver of our right to enforce it later.
22. Termination
We may suspend or terminate access to the Website or certain Website features when reasonably necessary for security, legal compliance, fraud prevention, or enforcement of these Terms, subject to applicable law.
Termination does not eliminate obligations or rights that arose before termination or provisions that by their nature are intended to survive.
23. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
Tactical Pro Supply, LLC
200 Christopher Street
Ronkonkoma, NY 11779
United States
Email: contact@tacticalprosupply.com
Phone: (516) 246-5375
Thank you for supporting Tactical Pro Supply. We appreciate your business and look forward to serving you.