Refund policy
Shipping & Exchange Policy
Purchased items will be shipped within 2 business days of the order. Please allow up to 1 week from ship date for your delivery to arrive. If you still have not received your purchase after 1 week, please notify contact@tacticalprosupply.com and provide us with your order number.
Holiday Schedule
Please note: Packages are shipped out on business days. The following are holidays and considered to be non-business days:
New Year’s Day
Martin Luther King’s Birthday
Presidents’ Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
The Day After Thanksgiving Day
Christmas Day
Tactical Pro Supply guarantees all of our merchandise to be free of manufacturing defects and will accept any defective item for exchange. If your item is defective, please send us an image via email to tacticalprosupply@gmail.com within 7 days of purchase (arrival date) and we will exchange it for you.
All exchanges or returns requests must be informed within 7 days of receiving goods. Any requests received after 7 days will not be accepted. All exchanges must be unwashed, unworn, unused, and in their original condition with receipt in the package.
We will only refund shipping charges if we discover that we were responsible for sending the wrong item or the item sent was defective.
NO REFUNDS WILL BE ISSUED ON ANY ITEMS FROM www.tacticalprosupply.com NON-SALE OR SALE ITEMS. STRICTLY EXCHANGES OR STORE CREDIT ONLY.
Prior to exchanging the item(s):
Please contact us via e-mail to inform us of your return and what you would like to exchange for:
Email: contact@tacticalprosupply.com
PLEASE DO NOT SEND PACKAGES BACK WITHOUT E-MAILING US FIRST.
Please include a note with your order # as well to be sure we can locate the correct item and issue!